Where Do We Ombuds?
Ombuds.io works with you to create an Outsourced Organizational Ombuds program to match your studio, production, project or event category.
When Do We Ombuds?
Ombuds.io works with you to create an Outsourced Organizational Ombuds program to fit your studio, production, project or event timeline.
Per Project/Event
Ombuds.io per project or per event services often range from:
- single day festivals, awards ceremonies & special events
- week long conferences, conventions, tradeshows, tournaments & themed cruises
- multi-month animation, vfx/cfx & game development projects
Per Production/Season
Ombuds.io per production or per season services typically range from:
- single day student, independent or studio film, television & digital shoots
- week or month long film, television & digital shorts productions
- film studio, television studio or theatre company full season productions
Monthly Retainer
Ombuds.io monthly retainer options are ideal for organizations who need on-going services or operate multiple/simultaneous productions, projects or events throughout the year:
- studios & production companies
- event organizers
- game publishers
- professional associations & unions
How Do We Ombuds?
Ombuds.io works with you to create an Outsourced Organizational Ombuds program to complement your studio, production, project or event environment.
Virtual
Ombuds.io virtual (off site) services include multiple contact point options, such as:
- dedicated phone number
- branded webpage
- unique email address
On Location
Ombuds.io on location (in person) services include a minimum of three contact point options, such as:
- private meeting area
- dedicated phone number
- unique email address
Hybrid
Ombuds.io hybrid (off site + in person) services include a combination of our virtual & on location options, such as:
- private meeting area
- dedicated phone number
- branded webpage
- unique email address
Why Do We Ombuds?
Ombuds.io works with you to create an effective Outsourced Organizational Ombuds program to address the current challenges & goals of your studio, production, project or event:
The Entertainment Industry is experiencing a period of rapid & disruptive change.
Entertainment studios, productions, projects & events are facing increasing pressure to manage costs, pursue growth, achieve objectives & avoid risk, while demonstrating immediate & measurable progress.
This has caused a public outcry of frustration & anger. Not only by the creative teams whose work bring these projects & events to life, but also the audiences & communities for which they’re designed.
This conflict will NOT go away on its own!
Ombuds.io works closely with our entertainment industry clients to engage in proactive problem-solving, with the goal of instilling respect, civility & justice within their studios, productions, projects & events.
Ombuds.io is an active member of the International Ombuds Association (IOA). Ombuds services offered to Entertainment Industry studios, productions, projects & events through Ombuds.io follow the IOA Standards of Practice & Code of Ethics.
Ombuds.io Operating Principles:
CONFIDENTIALITY
Confidentiality is the defining characteristic of our Ombuds services. The identity of those seeking assistance from our Ombuds and all communications with them are confidential to the maximum extent permitted by law. Our Ombuds may, at their sole discretion, disclose confidential information when the person seeking assistance gives permission to do so; when failure to do so might result in an imminent risk of serious harm; or as necessary to defend against a formal complaint of professional misconduct.
INDEPENDENCE
Our Ombuds services are independent in structure, function, appearance, and decision-making. Our Ombuds report to the highest possible level within our client organizations and do not report to a function or entity that could affect, or be perceived as affecting, our Ombuds’ independence.
IMPARTIALITY
Our Ombuds are designated neutrals and impartial resources who do not take sides or serve as an advocate for any person or entity. Our Ombuds avoid conflicts of interest and conduct that could be perceived as a conflict of interest.
INFORMALITY
Our Ombuds do not participate in any evaluative, disciplinary, legal, or administrative proceedings related to concerns brought to the Ombuds’ attention. Our Ombuds are not authorized to make business and policy decisions or conduct formal investigations on behalf of our client organizations. Our Ombuds are not agents of client organizations for purposes of receiving notice of claims against the organization and are not authorized to be a formal reporting channel for the organization on matters brought to the Ombuds’ attention, except when specifically and expressly mandated by law.
